As our customer your business is important to us and to this end we care about the information that you supply to us. We take every step to ensure security of your data, and that we use it correctly, as directed under the Data Protection Act and The Privacy & Electronic Communications Regulations.
In using our website to purchase gifts for horse riders or gifts for dog lovers, you are agreeing to the use of your personal data as described here in our Privacy Statement.The information we learn from customers helps us personalise and continually improve your shopping experience. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records, maintain your account with us and display content such as customer wish-lists and reviews.
We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf. Here are the types of information we gather:
Information you give to us: We receive and store any information you enter on our website or give us in any other way. (The only information we do not store are credit card details.) You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our stores, and communicating with you.
Automatic information we gather: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use ‘cookies’ and we obtain certain types of information when your Web browser accesses our website. A number of companies offer utilities designed to help you visit websites anonymously. However, we will not be able to provide you with a personalised experience if we cannot recognise you but we want to make you aware that these tools exist.
As a valued user or customer of our website, your data and security is important to us. Our payments are taken using a secure server that utilises 128 bit SSL encryption. Your details are only decrypted when they reach our credit card payment service provider, who then processes the transaction on our behalf. Your credit card details are not held in clear text on any web site.
When you come to pay, you are taken to a secure area of the website – you will know that you are here, as you should see a small padlock symbol somewhere on your page, depending on your browser type. If you look to the top of your page you should also see that the web address is preceded by the letters https://, this tells you that you are at a secure place for credit card payments.